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Collaboration Index

Organisations collaborate for many purposes and in many different ways. Socia classifies the nature of a collaborative relationship along a spectrum from:

  • purely transactional relationship – such as typical customer supplier relationship where characteristically:
    • there is a low degree of interdependence between the parties
    • requirements are well specified
    • parties don’t need to spend much time together
  • to a symbiotic relationship – which is much like a traditional high performance team – here:
    • the parties are close and bound together by common purpose and common values
    • requirements emerge over time and are difficult to specify
    • there is a lot of loyalty to the group and parties spend a lot of time together

In the middle of this spectrum of collaboration sit partnering relationships – which are characterized by a degree of mutuality and interdependence and all parties see significant opportunities for future value in the partnership that none could realize by working alone.

Partnering is a distinctly different sort of relationship to teaming and to customer/supplier management. Effective partnering requires; the right contracts and governance, the right operations – processes and systems, the right individual and group behaviours.

Socia have developed a Collaboration Index Questionnaire to help partners to jointly discover where their relationship sits on the Collaboration Spectrum – and what the direction of travel needs to be for the partnership to thrive. Please contact us if you would like to find out more about the CI questionnaire.

 

85% of UK senior executives surveyed said that most operational problems they experienced in partnership could have been avoided by more careful planning early on.

Making partnerships work, Ipsos MORI, 2007