Partnering Performance Indicator

In order to assess different perceptions of a partnership we have created the Partnering Performance Indicator (PPI) which measures performance using nine key indicators of partnering, grouped under the three headings of Governance, Operations and Behaviour.
The PPI is the foundation of Socia's approach to partnership development allowing individuals and organisations to identify areas of strength and weakness and to compare their assessment with that of other partners.

This tool expands the three fundamental components of partnering into nine key indicators of effective partnering. Each of these indicators is measured by the PPI.

Governance

• Clarity of purpose. Does each party believe they are working to aligned goals and is the aim of partnership clear to all?
• Quality of decision making. Are the decision making processes clear to all and are the right people involved?
• Clarity of accountabilities. Does everyone understand who is accountable for what?

Operations

• Aligned systems and processes. Is the performance data of the partnership transparent with rewards and incentives clear to all?
• Effective communications. Are meetings and communications focused on the right issues and are all parties kept informed of developments in the partnership?
• Capability improvement. Are all partners getting access to the necessary skills and is the partnership investing to fill skill gaps and to develop future capability?

Behaviours

• Collaborative leadership. Do the leaders of the partnership work effectively together for the good of the partnership?
• Cross cultural awareness. Do people understand the differences in culture across the partnership and are they willing to adapt their ways of working to suit others?
• Joint problem solving. Do people work together to solve performance problems and to come to the best decisions for the benefit of the whole partnership?

These key elements inform the solutions we co-create with our clients, and provide the basis for measurement using the Socia toolset.

View a sample PPI report