What do we talk about when we talk about trust?

Inter-organisational trust is different to inter-personal trust. In human relationships we use the language of trust when we talk about personal loyalty, of people caring for each other in sickness and in health, and always looking after a friend’s best interests. But...

What teams don’t talk about on Teams

As leaders come to terms with the prospect of not being able to get their teams back into the office for face-to-face meetings for some months, it’s timely to reflect on what has been working well in on-line team meetings and what people are missing. It’s remarkable...